holland america onboard credit holland america onboard credit

For 21+ day voyages (excluding Grand Voyages), eligible guests will receive US$300 credit per person to apply toward their shore excursion purchase(s). So forthis 7 day cruise I booked 2 excursions so far and still have OBC leftover to decide on board. Religious Services:In order to serve the spiritual needs of our guests, we provide the following services. I can see this is one cruise where we wont be splurging on extras. The amount of time you allow to transfer from the ship to the airport will depend on the disembarkation port. We are privileged to transport guests to every corner of the world. On the last night of your cruise you will need to place your baggage outside your stateroom before you retire. I don't have a problem with a reasonable hold, but I think that $420 per person (even minors and infants) is overkill. Download In addition, a professional Fitness Instructor is available to instruct you in proper techniques of using the equipment. WebFind the best cruise and vacation deals on the Internet, make cruise and hotel and reservations online, and research vacation destinations online at Dream Vacations You can learn about your itinerarys ports of call with our Explorations Central programming, watch a live cooking demonstration, challenge yourself with a game of trivia or join a pickleball tournament! Onboard Credit is spending money for you to use to purchase products or services while onboard. We seek, to the extent feasible, to accommodate guests with disabilities. You can always your OBC in the shops, Exploration Cafe (books). When your clients reserve a Winter or Spring 2023 Panama Canal cruise on board Volendam or Zaandam, theyll save $200 per person on all For streaming sites and apps, such as YouTube, Skype and Vimeo, choose the Premium plan. :D. I understand that. After you complete the Online Check-In, your Express Docs including your Boarding Pass will be issued. ), taking into account all appropriate matters including, but not limited to, weather conditions, ships location, weight of the guest or his or her mobility device, etc. Environment: When it comes to protecting the environment in which we sail, our commitment is second to none. Therefore, you are welcome to make yourself at homein the bar, lounge or pool areas. Upgrades are available once on board for a single day, the remaining duration of the voyage or adding more devices. Restrictions: Airlines, limousines and other transfer vehicles have baggage allowance policies which may limit the amount and/or weight of baggage you may take with you and/or impose baggage charges. You may be required to present additional or different travel documents when entering foreign countries, including some countries in the Western Hemisphere. We don't do spa or specialty dining. holland america scedule from rotterdam to the usa. It is the travelers responsibility to be familiar with and comply with the regulations of the airline on which he/she is traveling. If Holland America Line, due to any cause whatsoever, is liable for loss of, damage to or delay of your property, the amount of Holland America Line's liability will not exceed US$250 per bag, per guest up to a maximum of two bags per guest for sailings 14 days or less, or up to a maximum of three bags per guest for sailings 15 days or longer. Yet another reminder why I'm a happy American Express cardholder: never having to worry about this issue. Having said that, remember that rules do change by ship and also some ships are stricter than others. In addition to twice daily routine doctors hours, medical services are available 24 hours a day. Best No Annual Fee Credit Cards Holland America Line rewards points are earned by running spend through the Barclays Holland America Visa. This includes air travel to and from Canada, Bermuda, the Caribbean and Mexico. If you require the regular use of a wheelchair, we recommend that you bring your own wheelchair with you. And it cant be redeemed for cash. Our embarkation procedures are smooth and easyyou carry nothing but your hand baggage, and everything is beautifully organized. Travel Well: International travelers can take a number of simple steps to avoid potential health problems before and during travel while preserving their health and wellness during travel. Please fill out the form and return it to the Guest Services as soon as possible. Holland America Line Rewards VISA Card: Use your new Holland America Line Rewards Visa Card and youll be on your next dream vacation before you know it. Get closer to Alaska's natural wonders aboard our perfectly sized ships. Taxes, Fees & Port Expenses are additional amounts to fares listed. Beauty Salon/Spa:The Greenhouse Spa & Salon is our premier, luxury day spa. Please practice wearing your life jacket. The crewmembers eligible to receive these funds work in various departments, many of whom rotate among different ships, throughout our fleet of ships. Please contact the ships Medical Center for any medication requiring refrigeration. We usually pull a copy of our account from the front desk or kiosk a day or two into the cruise to verify that all of the OBCs have posted. Flexible Open Dining: Open dining times are 5:15pm to 9:00pm. I didn't think a thing of it; it's like a mini insurance policy for the company placing the hold against the possibility that you won't pay the bill at the end or be good for the money. Guests should always travel with appropriate clothing and mosquito repellent with DEET or Picaridin to reduce the risk of mosquito bites. Note: Ground transfers may be purchased between select major airports and the ship and from ship to select major airports on the day of embarkation and disembarkation only, as well as airport to hotel and hotel to airport in Anchorage and Fairbanks. Safety: For 140 years, the safety and security of our guests has been our highest priority. Forgive if this topic has been beaten to death, I couldn't find anything newer than 2013 on it. You will be responsible for all costs you incur to join the vessel at the next port. 19952023, The Independent Traveler, Inc. Any additional information concerning currency restrictions, please contact the customs agency in their country. Vaccination requirements change frequently. On Grand Voyages when suggested attire is Formal, suits or dresses are recommended. If you should have questions or need assistance, Holland America Line representatives at the pier will be happy to assist you. Tours purchased through Holland America Line are also backed by our Best Price Guarantee. Ability to enjoy your final hours in port at your leisure without having to stand in line at the airport. I have found that HAL's ability to track all this information concerning onboard expenditures is limited. It depends on the type of OBC you have. Learn more, Self-care, anyone? Swimming: Swimming pools are available on board all of our ships, and there are plenty of deck chairs and beach towels available for your use on deck. animal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. You can't really reserve the OBC to pay for those gratuities since any charges to the account will subtract from the balance on the day they are incurred. Kids Program (ages 3 6): All children participating in the youth program must be completely toilet trained and pullup free. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. It is not that unusual to be given incorrect information by HAL customer service reps. Offer applies to 1st/2nd guests in a stateroom only. Cruise Documents: Holland America Line Express Docs Eco- friendly Cruise Documents. So far we have never seen any missing OBCs. in the bar, lounge or pool areas. For the safety of all guests and crew, scooters and other mobility equipment need to be securely stored and charged in the guests stateroom and not in hallways or elevator lobbies. For this reason: Scooters and other mobility equipment are required to be securely stored and charged in the guests stateroom when not in use and may not be stored in hallways or elevator lobbies. Shirts/cover-ups and footwear are always required indoors. IE: $1000 onboard (tips/pictures/drinks/bingo etc), $1000 ashore (trinkets/goodies/gifts and yes Jewelery), If I have a $3000 limit, and they put a hold on for $2500, my shore expenses have to drop. Early Booking Bonus Offer fares available only on select departures and exclude Grand Voyages and any voyage lasting 5 days or less. Times and locations can be found listed in Navigator and the When & Where program. WebThe Holland America Line Navigator App is your indispensable tool for cruise planning, embarkation, managing your onboard experience and booking shore excursions. Choose from a festive multi-course affair, a quick casualdinner for two or an intimate meal in the privacy of your stateroom. For folks who can't cover this much hold, a cash deposit of less money can be used. Scooters and other mobility equipment stored in hallways or elevator lobbies are a safety hazard and will be removed immediately. Holland America Line offers a limited number of staterooms designed to be wheelchair- and scooter-accessible. We have partnered with CIBTvisas as a service to assist with the collection of necessary documents. View Details. Guests from Puerto Rico either need to present a WHTI-compliant document or a government- issued photo identification with a validated birth certificate issued after July 1, 2010. I know because I checked. Learn more. In todays era of heightened security, Holland America Line has implemented a no visitor policy. LauraS We ask that you take the same simple efforts to conserve water and energy as you would at home, and that you refrain from introducing foreign objects or liquids to the toilets. We strongly encourage you to complete the check-in process at our website athollandamerica.com and to download the Holland America Line Navigator App. (only hypothetical of course she will get new earrings). However, if such devices are determined to pose a hazard, they will be removed and returned the last day of the cruiseprior to debark. Birth certificates can be an original or certified copy. Environmental Officers: Stationed on board every ship to provide environmental training and oversee shipboard compliance with environmental requirements. Your baggage will arrive in your stateroom later that afternoon. Holland America Line is not able to provide complimentary wheelchair assistance other than for the purposes listed above. Mobility Equipment: The safety of our guests and crew is our number one priority. Guests who wait to checkin at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. Save my name, email, and website in this browser for the next time I comment. You agree to surrender alcoholic beverages that are purchased duty free from the ship's gift shop, or at ports of call, to Holland America Line, which will be delivered to your stateroom just prior to disembarking the voyage. It provides information on what to do in case of an emergency, as well as the routes to your Muster Station. Onboard Credit can be applied to Shore Excursions, Beverages, Items from The Line ship. Mail: Letters and postcards may be mailed from the ship while in ports of call. Please Note: To allow us to expedite immigration clearances in the various countries you will be asked to surrender your passport to our staff upon check-in. will be located near the entrance to the pier area where you will be checking in your luggage. The point that I was making is that had she not had an AE, they probably wouldn't be able to hold it on a regular card because she had just paid for the cruise and airfare for all seven of us and a (typical/average) regular credit card may not have had that high of a limit. There is a space on the tag for you to print the following information; in your baggage to expedite the screening process. Started June 21, 2021, By All of the Crew Appreciation and Service Charge payments made by all guests on all ships in our fleet are pooled, net of credit card transaction fees. Holland America Line representatives are available 24 hours a day, 7 days a week and 365 days a year to assist you in any way they can, including assistance with travel delays and contacting loved ones. Points can be applied towards statement credits, onboard amenities, gift Please log in to purchase your shore excursions. What will you do today? Ships Registry: The Netherlands. Please note that minimum age for guests using the fitness center is 16. at savings of 20-60% below U.S. prices. Verify that your identification and travel documents, medication, jewelry, camera, film, cash and other valuables with you in a carry- on bag and will be available at all times. An additional charge may be applied. (Required for kids and tweens ages 3 12). Last month they applied our OBC (all of it was from HAL directly) to our daily hotel service charge. Holland America Line highly recommends that all guests carry a passport that is valid for at least six months beyond the completion date of your travel. A customary fee will be charged for services and medications dispensed. All other questions and concerns regarding air arrangements should be directed to your travel advisor. I still think it is too much, though. Cigar and pipe smoking is not allowed anywhere inside the ship; it is only permitted on the outside decks where smoking is otherwise allowed. It is also your access card to your stateroom. :oYou're right. Limitations apply. You may also receive arrival documentation from Immigration when arriving at the airport. Any additional information concerning currency restrictions, please contact the customs agency in their country. https://book2.hollandamerica.com/protocols/, Download the Holland America Line Navigator App, download the Holland America Line Navigator App, Do Not Sell or Share My Personal Information. Choose from a wedding on board one of our ships or at a land destination. Since Princess is part of the Carnival Family just like HAL is, the precedent exists. So now that they are not letting you use the non refundable in the casino, and since they use the non refundable OBC first, I wonder if this means that we can't charge to our account in the casinountil the non refundable is used up when you have both non refundable and refundable OBC? It is not a deposit, it is a hold on your credit that is available. WebEarn 2 points per $1 spent on all Holland America purchases, including onboard purchases2 Earn 1 point for every $1 spent on all other purchases everywhere Visa is accepted2 Earn 5,000 points after first purchase enough to redeem for a Please contact the Guest Accessibility Department prior to sailing if you will require oxygen while on your cruise. Must Book By Mon, Feb Guests may buy stamps in port or purchase them from theGuest Services by charging their shipboard account. I am going to use my $50 OBC to pay for the tips that is $13 a day per cabin. Use onboard credit to make purchases aboard the ship like merchandise, spa treatments, specialty dining & more! City Stays and Pre/Post Overland Packages: If you have purchased a Holland America Line hotel or overland tour packages, you will find information in your Express Docs. Ability to bypass unpredictable checked baggage fees, Full money back plus $500 on-time guarantee. The Lido Market embarkation buffet and the Pool Grill will open at 11:30am. Therefore, you can shop with confidence knowing these merchants are committed to stand behind your purchases. Offer or its parts may be changed or revoked by Holland America Line (HAL) at any time. If your OBC is from another source, other than Holland, you can get the amount refunded to you. Additionally, you can call the ship directly from the shore. The Holland America Line Rewards Visa Card earns 2 points per $1 spent on all Holland America purchases, including onboard purchases, and 1 point per $1 spent Please note the EDL is not the same as an Enhanced (or Endorsed) Commercial Drivers License. We don't drink enough to make the drink package pay. Let the vacation begin the moment you arrive in a new country. But after reading the above post it looks like I will have to have the full 420.00. WebFor 10- to 20-day voyages, eligible guests will receive US$200 credit per person to apply toward their shore excursion purchase (s). attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. For more specific information regarding the following categories, please visit the Accessible Cruising section of our website at hollandamerica.com: Stateroom Information; Mobility Equipment; Ship Transfer Options; Shoreside Mobility, including Airports and/or Train Stations and Land Tours and/or Shore Excursions; Service Animals; Blind or Low Vision; Deaf or Hard of Hearing; Oxygen; Food Allergy Information; Children with Special Needs; and Wheelchair Accessible Route Maps. Shore Excursion credit is based on cruise duration and is per person, not per stateroom. Previously with RCCL and with Carnival I have never run into this. For information on alternative transportation arrangements and associated costs, please contact ourGuest Accessibility Department. All guests are required to disembark the ship at this time. For safety reasons drones and any other remote controlled aerial devices/ toys are not allowed on board our ship. Generally, the ship is subject to certain government procedural requirements upon arrival. Infants must be at least 6 months of age at the time of embarkation in orderto sail. Holland America Line has implemented this requirement so that you all remain together should an emergency arise that requires one or more in yourparty to be disembarked in a non-U.S. port. Ruth covered this well, but I wanted to add that using a post cruise transfer (purchased onboard) can be a good way to use up any left over OBC you have. Additional coverage is available with the purchase of a Holland America Line Standard or Platinum Cancellation Protection Plan. The best places to obtain specific information on required documentation and immunizations for your serviceanimal are the U.S. Department of Agriculture, local customs offices in the specific ports and your service animals veterinarian. The representatives will help you with luggage tags. Please Note: Children wearing any type of diaper, including swimming diapers, or who are not toilet trained are not allowed into the swimming pool and whirlpool areas. If you do not see our representatives, pleasehave one paged. You may also find more information on our tours and shore excursion programs on hollandamerica.com. Avoid lines at disembarkation as you are invited to be the first to disembark, No need to locate your luggage or wait for a porters assistance in the terminal. For this reason, voyages originating and ending in the same U.S. port will not allow embarkation or disembarkation in an alternate U.S. port. Holland America Line reserves the right at any time to modify the smoking policy onboard or alter the locations where smoking is permissible. Representatives are on hand to assist you in any way they can, including assistance with travel delays and contacting loved ones. Please note that each program features age specific activities and events and children are required to participate in the program designed for their age. From time to time guests encounter transportation delays in getting to their cruise ship. The time to reserve your desired stateroom, suite and dining preference is now. Regardless, it is always good practice, when traveling, to make copies of your passport pages before departing. Hotel to ship transfer details will be available in your Hotel Welcome Letter provided upon check-in at your hotel. Please Note: Firearms, explosives, fireworks, other weapons and knives or sharp blades over two and half inches long and illegal drugs of any kind are prohibited without exception. (Voyage plans cover your entire cruise and are available at a discounted rate. Featured fares are per stateroom based on double occupancy. Disembarkation is usually completed within two to four hours after the ships arrival. For additional information regarding prohibited items please visit the Frequently Asked Questions section of hollandamerica.com. It is also a good idea to bring along a record of your immunizations, as requirements for immunizations may change. (If you choose to take advantage of Holland Americas cruise Cancellation Protection this payment will be due prior to the cancellation period.) In addition to breakfast, lunch and a multi-course dinner, you can enjoy afternoon tea, hearty salads, comfort classics, global cuisine, an ice cream bar, hot hors doeuvres during the cocktail hours, and the traditional late-night snack. Teens: Mocktail Parties, karaoke contests, trivia contests, jewelry designs, video games, staff vs. teens volleyball tournaments; together with themed events Face Your Fears, Casino Games for Prizes and TV Game Show Night allow teens 13 - 17 to attend events in a relaxed environment allowing them to comfortably make friends while having fun. Great post Roz! You will have just 1 receipt showing up on your shipboard account. Arriving by Air: Holland America Line representatives will be stationedin the airport baggage claim area or outside the customs area (depending on local customs regulations), to greet guests and assist those who are eligible to be transferred to the pier. If you plan on bringing a scooter on the ship, please contact: 1-206-626-7320) or visiting the Shore Excursions Office on board. For your safety as well as the safety of fellow guests and crew, guests using powered mobility devices should exercise caution by utilizing reduced speed settings on their mobility device while on board and in terminal facilities. Yes, you are correct. The password will need to be disclosed to the youth staff upon pick up of the child. Shore excursion Reservation Agents are available Monday through Friday 6 a.m. to 6 p.m. (Pacific), and Saturday and Sunday 8 a.m. to 4:30 p.m. (Pacific). Passports or Western Hemisphere Travel Initiative (WHTI) compliant documents are required for cruises to Alaska, Bermuda, Canada, Caribbean, Hawaii, Mexico and the Panama Canal. For specific arrival instructions applicable to your itinerary, please consult your Travel Documents. CIBTvisas also provides a concierge service should you wish to have a dedicated Concierge Specialist manage the entire process from start to finish while providing the expertise necessary to ensure your request is approved as quickly as possible. Holland America Line assumes no responsibility for the items listed above. Please remember that many other countries have a similar policy when going ashore and you willbe subject to their currency allowances at the current exchange rate. From Canalettos authentic Italian cuisine to the Pinnacle Grills steak and seafood, youll experience an amazing culinary adventure. How about a wine package or two? View current Health Protocolsand Testing and Vaccination FAQs. For your convenience Holland America Line has partnered with two luggage transport services for your convenience. With this in mind, the following emergency phone numbers are available for your use. I think putting a hold on your credit card for 60 dollars a day for children under 10 seems a little bit excessive. And I guarantee that my 6 year old grand daughter isn't going to spend $60 a day. Offer expires November 15, 2022. Be sure to keep your Express Docs on your person or in your carry-on bag so you can access them easily. Not so much for currency conversion but because it is a done deal. The onset of TD usually occurs within the first week of travel but may occur at any time even after returning home. I have a $25 OBC per pax. So we spent all the OBC but $18, and they just refunded the $18. However, effective on voyages commencing July 1. Book your next Holland America Line cruise while on board and receive Double Onboard Spending Credit up to US$500 per person, good for your next Holland America Line Cruise.