how to get a full refund from ef tours how to get a full refund from ef tours

fender american professional ii vs ultra. Again, we found these rooms to be clean and pretty comfortable. how to get a full refund from ef tours. Experts say you can overcome those hurdles by using the right payment method, creating a paper trail, and knowing how to appeal your case. How to get tickets. A minimum number of 35 or 55 participants (varies by tour) is necessary to qualify for the group rates on which the Discovery Tour is based. In Paris our group had to travel by Metro clear across town for our dinner. It's essential for customers to examine a seller's return policy before . Have had 2 separate travel experiences with EF. I am out of $4,200.00, what is EF Tours out of??? It was a disaster. He refused to take us anywhere on our free time. When he asked for these items at the front desk, he was told that we should have called earlier to request them since they were all locked up in a cabinet by the time we arrived at the hotel. All total they are withholding $760. All I know to do is make this issue public. Whatever you need, we'll handle it. We also learned that our high school would not give any credit to students who participated in these trips, even though much was made of the educational credit during the pitch to get us to join the tour. Not a sleeper sofa, but just a hard couch. Once youve signed up for your EF Tour, youll be given access to a tour portal on the EF website where you can track your payments and what steps you need take next to participate in the trip. Unfortunately, our family was naive enough to believe that this was supposed to be an educational tour. There also seemed to be major sites in some of these cities that were not ever even an option to visit or see, due to our limited time in each city. There were a total of 40 people on our tour. 29 Jun, 2022 . Feel free to ask me in the comments!! I am a retired college Professor of Art. Persistence. According to the folks on our trip who had special dietary needs, the dinners were pretty good for the most part. In what universe is this considered acceptable?!?!?!? Her itinerary, booked through Expedia, included several airlines. The brochure promised that participants would be surrounded by the people, the language, the food, and the way of life of the destinations on our itinerary. This is exactly the type of honest review I am searching for as I consider enrolling my son in a 9 day tour of Japan next summer, and also go myself. From that time forward I lead 20 overseas tours to Europe for my college. She had us walking everywhere (1 1/2 mile from our hotel to the bus stop each day. We are currently preparing to issue the refund you recently requested. I was told we should have paid extra if we wanted to be IN Sorrento. But in Florence, visits to San Miniato al Monte and Piazzale Michelangelo were dropped off the itinerary with no explanation. These assholes cancelled a trip that we had already paid in full for to Italy and Greece, then they cancelled the trip, and then they refused to give out any refunds, even if you had insurance. You may wish to spend time at your destinations before or after the scheduled tour. EF Tours makes a big deal out of their tours being focused on education. We signed up about a year out from the trip, while another student who traveled with us signed up just a month or two before we left. But whats this $452 bill? We did have some great cultural experiences while we traveled. For what it's worth 4k for a scotland ireland trip is definitely too much. The tour guide was a London college student who had traveled little, not having been to many of our tour destinations. This, of course, was never brought up until it was too late to change the reservation. She had been paying for the trip in installments since 2018. I always like to start my reviews by reminding you that I was not compensated in any way to write this post. Image courtesy: EF Go Ahead Tours Benefits of EF Go Ahead Tours. EF Tours was contacted today also and there response was they aren't responsible for the insurance company. This all changed, as soon as I offered to pay him extra, per person, for his help. If you dont believe me, ask Melina Jose, who was supposed to fly from Paris to Orlando, Florida, recently. Do I regret going on an EF Tour? Two straight hours of calling the ef tours emergency hotline and no still no answer. Crypto Wallet Development: Types, Features, and Popularity, 5 Ways AI is Detecting and Preventing Identity Fraud. why is there a plague in thebes oedipus. They are in trouble financially and that is ok with me!!! As a working class family that was attempting to give our child a wonder experience, I am outraged that a company would gain such a profit off of a cancellation! During our entire time in London, we were not once served any traditional English food. That EF 12-Day tour was called "Europe with an Alpine Flavor." We were able to marvel at the unparalleled artwork inside St. Peters Basilica in the Vatican. nike nationals track and field backpack; 0 comments. On June 20th we called them to verify and were told our claim was denied and we wouldn't be receiving anything back from them. Those memories are truly priceless. This place was truly one of the worst hotels Ive ever had the misfortune to stay at (and as a travel blogger, Ive stayed at a LOT of hotels). And if that doesnt work well, you can always contact me. Sometimes it was quite obvious where our group was supposed to go, and sometimes it wasnt. Unfortunately, I had to cancel his trip because my son switched schools and his old school district could not take a non student out of the country. This has caused many customers to feel frustrated and helpless when trying to get a full refund from EF Tours. We toured Europe for 12 days, visiting sites in London, Paris, Florence, Rome, Pompeii and Capri, with no more than two nights in any destination. "All travelers with trips through April 30 will automatically receive a transferable travel voucher for the full amount paid (including all non-refundable payments) good through September 30,. Vouchers are not redeemable for their full cash equivalent. The menu included a plate with 1 chicken drumstick, a handful of french fries, and a wimpy green salad with one tomato slice. We also had the unfortunate luck of awful traffic. I had to do this for a foreign airline that owed me a partial refund for a flight originating in the U.S., and they wound up giving me a full refund, voluntarily.. We paid an extra $85 USD above and beyond the base tour price to experience it. Four kids to a room was common on our tour. They said if we wanted to appeal we had to send them a letter from my company explain why I am no longer employed or show a death certificate that I died. I will never, ever even consider sending any of my other kids on one of these trips. They were both located about an hour outside of the city center, but that wasnt too much of a problem. Vrbo offered a refund after my husband lost his job. Technics in Management Transfer inverness animal clinic. EF Go Ahead Tours also allows you to change the date of tour or destination up until your final payment day. This significantly hindered what we were able to see at our destinations, and made the whole tour seemed very rushed every day. Traveler's first name: Traveler's last name: Traveler's account number: In London, the excursion was a visit to the London Eye, a giant ferris wheel type ride that gives riders a birds eye view of the city. During the tour, your group will meet up with various local guides who will give you some sort of tour of the city or historic site that youre visiting. They want to keep $1000 each child therefore I will loss $2000. While this may seem like a school trip, it is not. They could fully refund if you find someone to take your spot and let them know, Yeah I'll have to talk to the leader of it and see if she knows anyone, but it isn't likely. If it concerns you, definitely mention it to the teacher. Enroll online or call 800-766-2645, EF Go Ahead Tours EF will book with whatever airline has space available for the lowest price for the group. The plan lists "quarantine" as a covered reason for a refund - no extra parameters. It sounds great, but as a responsible parent, you want to know exactly what youd be sending your child off to do, and how things would actually work on this trip. Jose had approached her online agency and every airline in her itinerary. So..after extensive research, I found a custom tour company who could arrange my own tours, with my itinerary, with my hotels, and with my schedule. Worry-free guarantee; If you cancel the booking within 60 days from the reservation date, you are entitled to a full refund. TSA Tours, of course. The front desk attendant seemed more than annoyed anytime someone from our group would approach them, and insisted that we all leave our keys at the front desk when leaving the hotel for dinner that night. oil filter john deere l110. Evidently, just before the drop deadline, the other boys in our group dropped out because of cost, and he's the lone boy traveling from our school with a group of girls. Yes, even though quarantine is a covered reason for a full refund, EF Tours CHARGED members $$ a significant amount of money thus negating a full refund. Original scheduled departure was on or before May 14, 2020. It was over $8,300," Hignite said. The trip total came to around $4,000. I have seen some recent reviews for EF Tours and wanted to share my experiences for those who may consider using this company for a tour. EF was never concerned about her health or welfare and only accused her of being drunk so they could dodge any responsibility. The teacher wouldnt return my phone call, or emails. However, I was never allowed to speak with management. Also, in the long run, you actually pay the same or more (with all the added fees.) What a waste of time and money. Travel Company efeducationaltours eftours eftours Photos See all Videos See all 1:02 Politeness. I can't believe they can demand reasons for dismissal even with all the Hippa Laws. COVID-19 required everybody to be quarantined. Friday 24 March - London, The O2. This tends to give a false sense of urgency to the sign up process. how to get a full refund from ef tours. We learned that this hotel had once housed men studying to join a monastery, which explained the doritory feel of the place. This article was published on February 22, 2019. We waited for an hour-and-a half for him to return to the motor coach. He ended up sleeping on a towel laid out on the sofa with a travel neck pillow, that had been provided to him by his daughter from her room. The EF in EF Tours stands for Education First. Thailand (/ t a l n d,-l n d / TY-land, -lnd), historically known as Siam (/ s a m, s a m /) and officially the Kingdom of Thailand, is a country in Southeast Asia, located at the centre of the Indochinese Peninsula, spanning 513,120 square kilometres (198,120 sq mi), with a population of almost 70 million. Tour participants are also given access to an EF Tours App, that just lists your daily itinerary for your trip. Exploring the World of Knowledge and Understanding. But relinquishing that control does require a certain amount of trust. ?we were then offered a tour of a castle which was supposedly a make up gift from ef tours for the bus situation however, once we got there we only had about 45 mins- an hour to tour the entire castle. | But learning seemed to take a back seat to just being in another country in most circumstances. Pre-sale tickets for Ed Sheeran's tour go live on Wednesday, March 8 at 9am for anyone who has preordered the new album via the Ed Sheeran website. I checked our beds for bedbugs and thankfully did not find any. EF Tours is definitely a budget tour company, and for the price, you do get a good experience. We also found that we frequently needed to buy water to stay hydrated in the high temperatures of Italy during the summer, and at most of the locations we visited, water was marked up quite a bit. A money grab. I did purchase it actually! We got to listen to an orchestra perform in Piazza della Signoria in Florence. All travelers must pay the non-refundable, non-transferable $95 Enrollment Fee upon enrollment in order for the enrollment to be complete. Once we arrived in Rome, the Villa Aurelia was our home base for two nights. EF Tours are set up to be hosted by a local teacher who is then designated as the group leader. Teachers are incentivized with free and reduced price travel to recruit students to join their tours. . Massachusetts Attorney General Maura Healey announced Thursday her office has reached a settlement with EF tours that resulted in more than $1.4 million in additional refunds for nearly 4,200. We were told that other than the deposit and a small admin fee, all the rest of the money was refundable. to my lawyer for resolution of a full refund. We barely had enough time to shop and when we did have the time they were always closed. It seemed cool at the time however most countries either had the shops and food places shut down early or be completely closed due to the big games. The vast majority of the other students spent most of their time getting drunk and vaping. Information about our flights was not available until about a month before our departure, and information about our hotels was not available until we were about three weeks out from leaving. EF is keeping $565 dollars needed to cover their overhead and costs to hotels and airlines but students could reschedule. Parents have paid thousands of dollars for student tours abroad -- and those refunds aren't coming. People are requiredLISTENrequired to purchase the Global Protection Plan. I really did expect there to be more education involved in what we did while on our tour. He went as part of a group of senior high school students on a school sponsored trip. His high school in the Parkway school district decided to book the tour through EF Educational Tours. One of the destinations was an Island called Tortuga. These refund policies cover only a partial amount of the costs EF has already incurred for each . If necessary, set a calendar reminder so that you dont forget. Trips are usually initially introduced about two years before the travel date so that participants can make smaller monthly payments to cover the cost of the trip. As a parent considering an EF Tour for my teenager, I know safety was a big concern for me. A COVID-19 Future Travel Voucher retains the value of all money paid into a travelers account which can be applied to any EF tours or language product with a departure date prior to the COVID-19 Future Travel Vouchers expiration date. There were no medical facilities available on this resort, and it was necessary to have my son medically evacuated back to the states to receive treatment. The Global Travel Protection Plus plan provides a refund of the Program Price (minus the cost of the plan and other non-refundable fees) if your child needs to cancel their tour up to 24 hours prior to departure for any reason. When you travel with EF, you get the benefits of our 55+ years of experience and our unmatched global network. crank up antenna tower for sale. Sometimes this was a good thing, but sometimes it was incredibly frustrating. But when it comes to refunds, they quote rules and policies designed to make it difficult, if not impossible, to get a refund. Would I travel with EF Tours again? No one wanted to be the person that made us late. How do I fix this $499 mistake? So, Hignite and other parents contacted EF Tours to learn they could get only vouchers, or pay the penalty to cancel. Our guide was able to secure tickets (for an extra fee) for those who wanted them to a performance of Wicked during our free evening. Travelers or their transferees can redeem the voucher for this available refund at any time prior to September 30, 2025. He paid Vantage $18,536. Each participant in our tour was required to submit a copy of our passport to EF to insure that we had the proper documentation to travel. The trip isn't until June of 2017. The tiramisu cooking class in Rome was not optional for our group for some reason. We would be spending time in three different countries, seeing some of the most beautiful and historic cities in Europe. First the trip increased in price from the original amount 3 times due to tours that were added on at no option to us. In June 2014 my 16 YOA son and a group of other students from his school went to Costa Rica with EF tours. If not used for travel, a COVID-19 Voucher can be exchanged for a refund of all money paid into a travelers account less $565. There were no linens or towels available to him whatsoever. My first was as a parent going with my 15-year-old along with a group of about 20 kids (from a . As someone who travels pretty frequently, I usually make most of my own travel arrangements, from flights to hotel reservations to activities. In Italy, the dinners were quite good. One of the techniques Ive developed as a consumer advocate is called the three Ps. It works great on refunds. the unforeseen. While not happy with that amount I understood. Can I exchange my COVID-19 Future Travel Voucher for a Cash Refund Option? This company is a fraud and steals money from families. EF is withholding $500 in administration fees, plus the $95 deposit, plus some other fee. They are all F-ing scum I hope all involved lose every penny they ever made and become homeless. Between Florence and Rome, we spent the night at the Hotel Villa Ricci (not pictured). how to get a full refund from ef tours; how to get a full refund from ef tours. Your password has been sent to the specified email address. When we reached Italy, things changed a bit. If EF Tours still refuses to issue a full refund, the next step is to contact your credit card company. Anyone was allowed to sign up for the trip. Parents understand why CPS canceled the trips. Lodging: Some hotel chains may be loosening their cancellation policies, waiving change and cancellation fees that would normally apply to non-refundable rates. Call 800-590-1161 to enroll, EF Tours for Girls EF, as a company, offers may types of tours ranging from group trips for adults to organized gap years for high school graduates. This Arizona based company has been organizing dozens of tours for teachers and college professors all across the country for 30 years. Im normally a big fan of Korean food, but this wasnt great. While our tour guide was a very sweet, personable woman, she didnt seem to understand how to manage the timing logistics for a group of 40 travelers. She and her husband, Jerard, had to pay $437 for new tickets. It was the worst during our travel days. Jose waited three months before contacting me. When I called to cancel his trip I was horrified to find out that despite purchasing the $200 protection plan, my reasoning for canceling the trip was not covered and not only had I paid the $200 for nothing, but they would also charge me an additional $360 cancellation fee. It can be used for all components of the tour booked through EF prior to departing on tour including the deposit, program price, the optional Global Travel Protection plan, optional excursions, optional extensions, and rooming supplements. The worst dinners EF provided happened during the first few days of our trip. They are making a profit off of cancellations!!!! how to get a full refund from ef tours . Menu. Our group had a few in person meetings at a local restaurant prior to our trip where we discussed issues ranging from passports to packing for our trip to Europe, and got a chance to meet our fellow travelers. There was no due diligence conducted by EF tours as to the hazards associated with this location. The company is known for its strict refund policies and lack of customer service. So, even the itinerary is a lie! By enrolling on an EF Educational Tour pursuant to a COVID-19 Voucher redemption, the traveler is agreeing to the most current version of the Booking Conditions, which is available at www.eftours.com/bc. We also were traveling to all the countries during the world cup. * (Smithsonian Student Travel repeat travelers will receive a We were promised experiential learning activities during the trip. That way, when a company drags its feet on a refund, you can file a chargeback. But he did recommend that our group stop at an Austrian "crystal factory" for "a short 30 minute" visit. So your kid just came home from school with a gorgeous full color brochure about an upcoming trip to Europe with EF Tours that one of their teachers is leading. Call 800-665-5364 to enroll, EF Tours for High School Graduates We use cookies to improve your experience on our site and to show you personalised advertising. This is the biggest scam ever. She did make sure we were always wary of our passports and where we were keeping them during our travels. Meals on the tour ran the gamut from weird to stellar, but overall were not to bad. While the teacher recruiting students is designated as your group leader, they dont actually lead the tour once you start traveling. Ours just didnt seem quite ready to handle all the pressures and logistics that are required for managing a group of 40 people for 12 days. As you can imagine the difference between 0 and 55 is immaculate and only caused problems throughout the entire trip. Boston In an assurance of discontinuance filed in Suffolk Superior Court, EF Institute for Cultural Exchange Inc. and EF Explore America Inc. (EF) will offer additional cash refunds ranging from $100 to $435 to consumers who booked domestic and international travel through the company scheduled to depart between March 11 and May 14, 2020 that was ultimately cancelled due to the escalating . how to get a full refund from ef tours. Be nice! Were always here to help. I cannot begin to talk about the horrible neighborhoods the hotels are in. If you do not have a claim in process but have general questions about plan benefits, please contact the plan's producer - Risk Strategies Eduction. She was frequently the last person downstairs at our hotels to meet our bus 15 to 20 minutes after the time she told us to meet her, and did not budget in adequate travel time to most of our destinations. Our school will be traveling with three other schools from different parts of the country. I registered my son and I to go on a tour in June 2017. The information provided typically includes the return deadline, eligible products, and the required documentation such as a proof of purchase. Im not sure what EF added to the experience to warrant that upcharge. These tours are usually walking tours, but sometimes are bus tours, depending on the location. This resulted in our group being habitually late to most of the tours we went on, and significantly cut into our time at some really important places. Per the website, tour participants are assured that travelers can count on safe, clean and comfortable hotels with private bathrooms but much beyond that the info is sparse. I was told by the EF Tours representative that he could room with boys from other schools or upgrade (at an additional $90 per night!) On the rare occasion when this requirement is not fulfilled, participants are given one or more of the following options: 1. Lost one full day of 8 day tour. But they are excited to travel with their friends. how to get a full refund from ef tours 321. Whatever happens, weve seen it. EF claims that they are the least expensiveYou get what you pay for. Well isn't that what insurance is for??? They can advise you on the best course of action and represent you in court if necessary. A few days later, EF responded to an earlier complaint submitted by the plaintiff to the Arizona Office of the Attorney General in which the defendants allegedly offered the plaintiff a partial cash refund of $1,000 less than what she paid for her child's tour. It all depended on where we were and what was going on whether or not wed get to select a restaurant on our own or if the group would be directed to eat at somewhere specific, and if wed have lots of great choices or really limited options. If you think you might want a refund on a travel product at some point and lets face it, who doesnt? If all other attempts to get a full refund from EF Tours fail, it may be time to seek legal advice. If you booked a trip like this as an adult, you would scream from the rooftops for a refund but since these are kids, apparently EF doesn't have to listen because there will be another crop of unsuspecting students waiting to go next year. It includes time, money, convenience, and many other factors. There is a $95 non-refundable deposit + $300 cancellation fee (totals to around $400). The brochure also claimed that students could earn educational credit while on tour, and that all tours feature experiential learning activities.. Check with the hotel for your options. lakewood board of education address; hyde park skatepark london; obituaries humphrey, nebraska Menu Toggle.