Once youre sure your draft covers everything a buyer would want to know about your shipping practices and policies, update the policy on your store. As for domestic shipping, clearly state the areas covered by your existing shipping methods to ensure local customers know what to expect. Whether you're creating a new shipping policy from scratch or updating your existing policy to curb customer support inquiries, we've put together this resource to help you cover and communicate the right detailswith a template to get you started along with examples you can borrow ideas from. Generally speaking, a dropshipping return policy should contain at the very minimum: As an eCommerce plugin for WordPress, WooCommerce has its own Orders menu where you can find, manage, and refund any order you need. This brings me to exactly the other point of why you should include a shipping policy when dropshipping; it informs your customer about your shipping process. This is especially important in the case of dropshipping businesses as there are usually a lot of websites selling the same products as you. From there, DSers does the rest. Its still a profitable and popular business model for people who want to make money online. Notifications are sent out immediately via email after the package is ready for shipment. Do you offer free returns (you cover the shipping)? As discussed above, the customer who visits your website generally doesnt know that you use a supplier to fulfill your orders, which means that your shipping policy will look like any other online store. Do you want to create your own online store? Also, this drop-shipping theme ensures complete satisfaction and offers a 30-day refund with a simple policy. The product that came doesnt match the description; The buyer was promised a genuine but received a fake product; Room 709, Building No.1, Xitouchuangzhi Center, Xihu District, Hangzhou, Zhejiang, China. For example, you can offer local shoppers in-house pick-ups to cut shipping costs and time. Absolutely! Step 3: Create Your Legal Policies. You add the products youd like to sell from AliExpress to your store. Step 1 Submit a refund request by sending an email to {your email}, Step 2 Well send you an email back with the return address to send the product back. Yes. A dropshipping return policy is an agreement between you (as the online store owner) and your customer. ; Whats your deadline for requesting a refund (for instance, 14, 30, 60, or 90 days)? WooCommerce will let you choose between an automatic refund or a manual one. As we mentioned above, theres a free Shopify policy generator you can use to draft your dropshipping return policy, whether or not you have a Shopify store. Starting AliExpress Dropshipping with our free Google Chrome Extension. Looking through a chart is easier than reading through paragraph chunks to get the needed information. Add the prices for each and the duration expected to take for the orders to arrive. Feel free to skip the above step if youre using DSers. All you need to do is to send us your product list, and we'll do the rest for youproduct sourcing, purchasing from the factory, quality check, custom packaging & inserts, and order fulfillment. Required fields are marked *. Install our top-rated dropshipping app to your e-commerce site and get access to US Suppliers, AliExpress vendors, and the best dropshipping and custom products. Shopify will automatically update your Amazon listings to match your inventory in your store. You could check out marketplaces like CJDropshipping since they keep stock in different warehouses worldwide. This way, you can bring up the issue with the supplier through AliExpress, encouraging them to correct it and hopefully solving the problem for any future orders. With a well-outlined dropshipping shipping policy, customers find little or no need for more assistance on shipping matters because they can easily find everything they need within your shipping policy. And if it doesnt work out, you can simply remove the item and start testing something else. Dropshipping is a business model where you dont have your own stock, which typically causes longer shipping times. In case of any delays experienced on our end, will be communicated via email. Here are some of the shipping options available: 3: International shipping costs and estimates. Upon the acquirement of the package containing the products for the warranty claim, we will process your warranty claim within 7 days. In this article, I will explain what a shipping policy is, why it is essential for your dropshipping store, and give you a dropshipping shipping policy template so that you can easily create one yourself! On this page, paste our Do Dropshipping Shipping Policy Template (you can find it in this article), and configure it to match it with your dropshipping store! And as I mentioned, you can start for free with DSers. How to Start an Amazon Dropshipping Business That Makes Money in 2023 Press Esc to cancel. Aliexpress Dropshipping & More - Dropship Products with your own Heres an example of how it will look like: There you have it! Naturally, the most significant problem here is the loss of profits and the inability to plan your income in advance. With tables, comparisons are easier, making decision-making easier. Free shipping. How does it work? 2022 Guangzhou Haoqianyi Trading Co., Ltd All rights reserved. I also recommend reading this article, its long but will explain you everything related to starting your own dropshipping store. Your email address will not be published. The shipping methods and delivery times per region are represented by the following table: Be aware that these delivery times can become longer in case your order is placed during busier periods such as near Christmas or Thanksgiving. If you offer free shipping and you shouldadvertise it widely on your store and ensure you declare any other cost associated with it, like customs fees for international shipments. Shipping Methods, Costs, and Delivery Times. However, when selling a commodity product, dont forget the importance of differentiation through positioning and how you polish the small detailsits usually worth your time to invest in better photos and product descriptions. How To Start Dropshipping: 6 Steps For A Successful Business AliExpress dropshipping is by no means dead. What Is a Dropshipping Return Policy? 100+ product updates to help every business build for the long-term, Find a niche or business idea and get started, Practical steps for starting a business from scratch, Learn the 11 steps to starting a business, Start a business selling in-demand products, Everything you need to know about selling t-shirts, Sell customized products without holding inventory, Learn about dropshipping and how it works. Order urgencies differ from buyer to buyer, and if your store offers different shipping options, state that on the policy and include any additional cost related to each shipping option. It comes with a 7-day free trial and then a $19/month payment plan. AliExpress Dropshipping: A Complete 2023 PlaybookShopify For example, you could give a disclaimer stating your reservations on shipping products to a post office. Get all the information you need with this blog. Fundamental Difference. And, theyre right! Check It Now ( Ashade ) 3). Most of the time, you can advise them to contact you if they feel that their package has gone missing. Try Shopify for free, no credit card required. Packages Damaged, Lost, or Missing While in Transit. Because youre not carrying or managing any inventory and theres no upfront cost, theres little risk to setting this all up. Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund. There are many reasons why a customer can request a return. Your best bet is to have a Covid-19 shipping policy in place. Here is an example of a shipping policy from Allbirds: The shipping policy is one of the default pages that every dropshipping store should have. Or you (better for customer loyalty but could result in losses? Well, you start getting more and more refund requests! Instead, if you want to position your store for success, there are a few things you should consider: You can also download the Dsers Chrome plug-in to add products you see on AliExpress to your store. Drop Shipping Agreement Template Save, fill-In The Blanks, Print, Done! US $7.32. That can be a common concern, especially for dropshippers who sell clothing or jewelry. You could even offer them same-day deliveries while stating the costs involved. Or, perhaps youll let the customer keep the product and offer them a refund as well? This article is over a year old and it was one of the most helpful articles I have come across regarding shipping policies! If you are dropshipping with AliExpress, you should be prepared for delivery times of up to 30 days! 2018-2023 Do Dropshipping. Clothing is definitely the number one niche with the highest return rate 25%, while shoes have a 15% return rate. Once you begin selling, store expenses and eCommerce fees can stack up, so you need to think about finding dropshipping products that minimize these risks. Drafting a dropshipping return policy thats fair to your customers yet still doesnt kill your dropshipping business can seem like a challenging task if youve never done it before. After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time. Choose a dropshipping niche for your business. Even though all your instincts scream that thats a bad idea, its the best way to avoid return requests and refunds. Discover more: The Ultimate Guide to Dropshipping. One of the most important parts of your shipping policy is the delivery time. Since you are not in charge of packing and shipping orders, it would be good practice to mention in your shipping policy that a delivery address cannot be modified once the order is placed or has been shipped. These are the options we offer to our clients: International orders are subject to customs charges as they enter your country. One of the best dropshipping tips I have: build relationships with the reliable suppliers. It's as simple as listing a product for sale on your website and sending an email to your supplier to ship the item on your behalf whenever you get an order. Eventually, youll begin to figure out who are the reliable and quality suppliers and who are not. You should create a section on your website that is dedicated to shipping and returns and it should be easy to find. Always inform your customer of your reservations on shipping to various parts or regions. However, accepting returns and having a structured and transparent return process are vital for the success of your online store. To avoid angry customers, you should know how to deal with these long shipping times. Best 15+ Shipping Policy Templates For Your Shopify Store 2021 - PageFly Supplier Email Templates for Dropshipping, Wholesale, Alibaba & more! Dropshipping with AliExpress works similarly to any regular dropshipper. Shipping rates & costs. 3. Last, but certainly not least, is your customer supporta key differentiator, especially if your current competition provides lackluster service or provides a frustrating shopping experience. How to Create a Dropshipping Shipping Policy? (+ Template) Add Products to Your Store. Usually, a 14-day money-back guarantee with no questions asked is the norm in Europe. When a customer buys a product from your online store the order is sent to your dropshipping partner (supplier/wholesaler or manufacturer) who prepares the order and ships the items directly to your customer rather than you shipping them yourself. The best ways to shorten your shipping times are finding a supplier with warehouses close to your customers or working with a dropshipping agent with a worldwide fulfillment center. Stay up to date with news in the industry, First emails will contain the best articles on the blog to get started, how to deal with these long shipping times, at our Return Policy template here as well. Will you accept only damaged products and products that didnt arrive on time, or will you also accept returns on wrong sizes and fits? Although the delivery costs from China to the US are usually acceptable, shipping vice versa can be much more expensive. Choose what to sell and find reliable AliExpress suppliers How to Write a Shipping Policy for Dropshipping Stores - WebsitePolicies It should also cover the return shipping costs and include an easy way for shoppers to contact your customer service team. This dropshipping return and refund policy should be an essential page of any dropshipping or eCommerce store since it creates trust and adds a layer of safety for your customers. AliExpress Dropshipping: 101 Guide On How To Source From AliExpress You can significantly improve your level of service by quickly answering customer questions and making it a priority to help them fully solve any issues they run into when buying from your store. When ordering on AliExpress, its a good idea to let the seller know youre dropshipping. Start your own dropshipping business without paying for a course. If you would like to issue a warranty claim, the claim should be submitted within 90 days of you receiving the package. Heres how to create a dropshipping shipping policy in 5 narrowed-down, clear steps: Start by deciding which shipping carriers work best for your business. However, many dropshipping stores stay competitive by offering a 30, 60, or even a 90-day warranty. For example: Standard shipping (5-7 business days): Free. For instance, if your supplier offers only a 7-day return and refund period, it doesnt make sense that you provide a 30-day money-back guarantee. However, if youre working with multiple suppliers, simply have an email where customers can request a refund and get in touch with you. We participate in programs from Shopify, CJ, Bluehost, Clickbank, and other sites. Never skip adding these default pages to your dropshipping store. Start your free trial, then enjoy 3 months of Shopify for $1/month when you sign up for a monthly Basic or Starter plan. This can be overwhelming and may lead to headaches if you dont select a high quality product from a reliable supplier. Dropshipping Email Template 1. There are occasions where packages are lost or go missing while they are in transit. Click on image to zoom / Click button below to see more images 1 2 3 Download Drop Shipping Agreement Template Today: USD 7.99 Download It Now Payments: Credit Cards processed by PayPal Available premium file formats: Microsoft Word (.docx) Other languages available: These suppliers usually have long lead times, think a month or two sometimes from the moment the order is placed. The technical storage or access is strictly necessary for the legitimate purpose of enabling the use of a specific service explicitly requested by the subscriber or user, or for the sole purpose of carrying out the transmission of a communication over an electronic communications network. Free and low-price shipping is increasingly being seen by customers as the standard norm of online shopping, rather than the generous luxury it once was. Toy Theme Shipping Policy Template. eMart dropshipping WordPress theme. #: Acknowledge local, international, and domestic customers. These are some things to cover in your shipping policy: The first thing that all potential customers would like to know about shipping is the shipping cost. What Dropshipping Products Have the Highest Return Rates? Today, nobody wants to wait 60 to 90 days to receive a product. Prepare the questions youll ask suppliers. I already spoiled the first reason why you should include a shipping policy when dropshipping, so let me tell you about the other reasons now. Start by clarifying how long your store takes to process orders. Dropship and Logistics Specialist, the founder of Bestfulfill that help you with order fulfillment from product sourcing, shipping, branding, and customized package.. Selling dropshipping products with high return rates can negatively affect any business. This template is intended to be used as a general structure to help merchants set up their shipping policy. Another mistake we often see dropshippers make is forgetting all about customer service after a sale is closed. So, how to create a great dropshipping return policy that fits your business model? How to Give Refunds If You're Using WooCommerce? This should include the basics, such as how long your customers have to request a return or a refund after receiving their order, the acceptable circumstances in which it can be requested, and how to proceed to do so. My name is Patryk and I've been dropshipping for 2+ years now! Dropship Products with your own Branding with fast shipping Why Consider Drop shipping with AliExpress Dropshipping with AliExpress allows your shop to earn profit by selling low priced items compared to other online shopping channels. Failing to follow up feels very scammy and can push many customers to request a refund just out of fear of getting tricked. Both will revert the order status, but if you choose the manual refund option, you have to do the refund process by yourself or through your payment gateway dashboard. The first part of setting up your store is selecting a niche, or the selection of dropshipping products youre going to sell.