Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. Now my bill is 100$ more than what I agreed on. Privacy Policy | In my area I have to use my wifi just to make calls. Please help me? This is probably the stupidest thing ever. We have 1,000s of individual clients like who are affected by the data breach. You can choose to initiate the arbitration process completely on your own. I totally agree with this. I have never been told that my service would require a 5G phone by T-Mobile. 2:22-cv-00843 in the U.S. District Court Western District of Washington. Add me, 2 Sprint 5G devices bought from T-Mobile and never any service despite unlimited everything. In April 2020 we upgraded one of the i-phone 8s for the 11 with a promotion they were running. On the 15 it pop up $95, due. How can I file a lawsuit? T-Mobile says it has begun sending communications to those affected by the breach. administrator or law firm. I have two LG tablets and an iPad that no longer have service and I still have to pay the monthly lease. At A Glance. Help. Suite 1240 Had to leave t mobile because of their 5g would not work my tablets and always had a problem with mobile phones. Maybe its cause I did not know all of them big words to use to get a lawyer to notice Mt Start A Class Action Lawsuit. Add me. Add me. Its ridiculous and phone service we drop calls. Ready to start your claim? I took my card off. Every month it goes up. Please keep in mind that Top Class Actions is neither a legal firm or a settlement administrator. Plaintiff Jose Luis Garcia Moreno filed the class action complaint against T-Mobile USA Inc. on June 15 in a Washington federal court, alleging breach of warranty and violations of consumer laws. San Diego, CA 92101 They did all this without telling us!! With hundreds of successful settlements to our credit, were ready to help you fight against the large corporations that dont care about their customers. After 5G No service in my area. According to the company, the vulnerability that allowed the data to be accessed has been fixed. Ive called Sprint/T-Mobileand have complained about the lack of several times to no avail. It sits on a table. All posts or writings on TopClassActions.com by staff or others should be regarded as personal opinion only, not legal advice. Ive been a T-mobile customer for nearly 10 yrs. If we dont recover money for you, you wont owe us anything. These lawsuits allow them to get damages for their pain and suffering. Now, Im fed up I wasnt aware of a these changes as Im a busy Mom of 3 littles & I too have a 4G phone Samsung A21 w/virtually no coverage in areas where I go hiking & paddling & may need emergency help that many others have a signal. I am having trouble getting and making phone calls and texts. You must contact the So the phones we wanted to keep but we had to relinquish to tmobil. A list of open investigations and Read About More Class Action Lawsuits & Class Action Settlements: document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); I has Sprint which became T-Mobile but still Sprint. Please add me as well. status of any class action settlement claim. New Castle, PA 16107 The website I go to online are coming up not secure . It's not right what Big Business can get away with if we let them. 5th Floor Im paying for a service that Im not even getting. I will not recieve messages all day then about 10pm I get 20 of th! I took it to Best Buys they told me actually youre on 3G and youre not even on 4G and they said thats probably because they dont have enough room on 5G or 4G for most customers. Also, had our plan costs changed whenever they felt like doing it. Yeah its getting bad I even asked for them to buy my phone back so I can go to Verizon. Need help i get sick every month when i have to talk to a representative from Tmobile. We pay for a service and should be able to use it. Im still without a phone since the changeover. In contrast, most people will get less than $100 from the class action settlement. We were paying off our phone and nearly had them paid in full before they changed the plan altogether and somehow we were leasing the phones all the sudden. Add me. I was a 20yr sprint customer forced into Tmobiles fraudulent practices. One of the phones I had, shut down A week or so before my contract was up. I work from my phone and absolutely cannot function without a working connection. Add me to this lawsuit. Another group of lawyers filed a class action lawsuit against T-Mobile for the data breach. When I contacted T-Mobile about this same problem they werent trying to give me much information. I had to give up a very good phone and buy a new one. Please add me. Hmm..feel that should have been disclosed during the sale. I am not a lawyer and cannot answer this question. So many drop calls no service. I was forced to upgrade and now Im being overcharged. This isnt the same as filing a Small Claims lawsuit yourself or joining a class action lawsuit (which your contract forbids). I have been a customer with sprint now T-Mobile for more than 6 yrs. We do not support or suggest any of the networks third-party claims processing companies, lawyers, or law firms. I am paying for a phone that wont let me text, it says no network Retry. The wireless carrier is now up against two class action lawsuits filed by upset customers, Bloomberg reported on Friday. So I would have to go back to the T-mobile store that I received the printout from. I am not a lawyer, but in general you cant sue someone for a data breach. Adding T-Mobile SIM card has not resolved issues with service on my sprint phone. And again, in 2019 and 2018 where roughly 2 million customers had personal information compromised. T- Mobile has agreed to pay $350 million to customers affected by a class action lawsuit filed after the company disclosed last . I contacted T-Mobile and was told that the main tower has a work order on it but to dont hold your breath regarding if and when it would be fixed. I want to join the class action lawsuit please tell me how? This data breach affects more than 50 million current, former and prospective customers. I want to get away from them. was a Sprint customer for years. Ive been a Sprint customer since 1985. Hers is in the middle of town and does the same thing. T-Mobile has been sued for a data breach that allegedly occurred in 2021. It took almost a week of investigation with the help of my TM business sales agent to discover this. Our service doesnt exist were we live. Literally called a liar. They decive customers about 5g coverage and dont even have active towers in my area! She also leads the firms Voting Rights Task Force. T-Mobile originally became aware of the data breach after hackers posted in an underground forum, Vice'sMotherboardfirst reported. If that doesnt sound like your deal, FairShakes simple, easy-to-use interface allows you to start a claim just by entering a few details online. But, arbitration acts like a lawsuit against T-Mobile in that it is still considered a valid legal proceeding. ","acceptedAnswer":{"@type":"Answer","text":" My T-Mobile office is 1 min from my house. The attorneys handling the mass arbitration will only get paid if they recover money on your behalf, and their payment will come as a percentage of your award. for a useless service. Please add me. Since the breach, attorneys have been working to help make sure T-Mobile is held accountable for failing to properly protect the private information of millions, who are now at a heightened risk for fraud and identity theft. In my city we cannot get 5G due to being in a valley. At this point, attorneys working with ClassAction.org are no longer accepting claims on behalf of consumers looking to pursue arbitration against T-Mobile. Its caused me so much grief. They claimed to take money off our bill for all the trouble, but then we got charged even more than our original Sprint billno compensations whatsoever. I have been speaking to T-Mobile almost everyday for a month, I used to have Tmobile service with their phones and so Ive been with them a little but not very long while trying to cut the phone bill by paying like half the price of my phone bills and then they start raising the cost from like 50 or 60 or 75$ and then raise the price up around like up to 120$ on my billing statements after taxes. Although we go to great efforts to ensure that our material is accurate and helpful, if you want professional assurance that our information, and your interpretation of it, is suitable to your specific circumstances, we suggest that you contact a lawyer. For the 7.8 million current customers, the hackers also obtained phone numbers, IMEI, and IMSI information, which puts those individuals at serious risk of SIM swapping fraud. More information on the settlement can be found here. F (724) 656-1556, 1350 Columbia Street Youll file your own legal forms and documents and keep on top of the deadlines and proceedings yourself. Leaving me with 3 unusable phones. Other information compromised in the attack includes: The disclosure of this sensitive information puts T-Mobile customers at substantial risk of identity theft and devastating financial fraud. "We are continuing to take action to protect everyone at risk from this cyberattack, including those additional persons we recently identified," the company said in a statement. I had Sprint for many years. I lose service all the time. There is no guarantee that the legal services or claims processing to be conducted will be of higher quality than legal services or claims processing provided by other attorneys or claims processing groups. For more on how to use arbitration to take legal action against T-Mobile start here. If you have any concerns concerning your claim status, claim form, or when funds are anticipated to be sent out, you must contact the settlement administrator or your attorney. I hate this this service. Submit below. I was not informed about the pending change when I bought this phone. If you were a T-Mobile customer in August 2021, you may get a few dollars from the carrier in the near future. Ive had 82 troubleshoots on this iPhone 13. I thought I was going nuts. The FTC recommends the consumers enroll in a credit monitoring service available on the commercial market in addition to placing a credit freeze and fraud alerts on their credit report. Hackers initially told the media in late August that they had obtained the personal information of over 100 million people from T-Mobiles servers, but the company itself has so far reported that the data breach, officially announced on August 16, has affected almost 50 million former, current and prospective customers. Add me to this class action lawsuit please Ive been with T-Mobile for ten plus years and in my area is a dead zone for 3g, 4g, 5g service. If you qualify, Top Class Actions lawyers will contact you after you fill out the form to determine if you should file an individual lawsuit or a class action case. Impacted devices included the Samsung Galaxy S10 5G, LG V50 ThinQ 5G, HTC 5G Hub, OnePlus 7 Pro 5G and various tablets, security systems and other devices. Other one was wrong. Weve designed our services to be inexpensive, and for you not to spend out-of-pocket. Additionally, anyone who has or believes they have suffered identity theft should also visitIdentityTheft.govto report it. No, there is not a class action suit against T-Mobile. Another group of lawyers filed a class action lawsuit against T-Mobile for the data breach. PLEASE, ADD ME! They tried to sell there WIFI service but would be useless if you cant get phone service. While dozens of proposed class actions were filed following the breach, T-Mobile is arguing that most customers agreed to arbitrate their claims when they agreed to the companys terms and conditions. So if I pay more for the service that I already dont get it might get better according to them. So I was hack before. For former customers, other carriers also have similar account takeover protection services available. This material is not intended to be legal advice. A class action settlement has been proposed in a case against T-Mobile US, Inc. and T-Mobile USA, Inc. relating to a data breach that T-Mobile announced on August 16, 2021. It was explained as an error that they had no resolution for & gave me a $10 credit for my inconvenience! Long story short had to call every month to have my bill corrected. But dont give upyou do have options available. Please add me. Take your complaint beyond customer service and get a real resolution. Recently, T-Mobile settled a class action lawsuit to resolve claims made against it for the August 2021 data breach that affected approximately 76.6 million US Citizens. Let us know in the comments. Ive got bad service on 5g Note 20 Sprint phone and they wont help. The T-Mobile class action lawsuit argues that more than 50 million customers' confidential proprietary information (CPI) and customer proprietary network information (CPNI) was disclosed to third parties without their consent. Add me. No compensation other than them to say to return them and start a new lease even though I made all the payments already. Jose Moreno, et al. Sounds like a scam to me. If you are a T-Mobile customer, or have applied for service with T-Mobile in the past, your data may have been compromised in an August 2021 data breach. Supposedly was to have unlimited 5g when recently switched from metro pcs on all 4 devices. I contacted T-Mobile regarding this same issue as well as the FCC regrading 5G network and no service. Reliable reporting indicates that the T-Mobile breach affects 7.8 million current customers, 40 million former customers, and 850,000 active prepaid customers. I had T-mobile for 7rs. Certain states give citizens up to $1000 for helping to enforce their data breachlaws. I finally switched over to Verizon, and for 3 months T-Mobil charged my card and refuse to return money! Not only do I not get any downloads in time I have buffering with all my videos all the time and I cant text without duplicate text coming in and my voice text is completely inaccurate because of this redundancy with this 5G. This happens to my phone/service daily where Im unable to use my phone for anything, calls, text and or internet for hours at times. 36 N. Jefferson Street PLEASE ADD ME!! Top Class Add me to lawsuit, T-Mobile was supposed to issue me $400 worth of credit which took them two months and they finally issued me a $200 credit but then added 400 more dollars to my freaking bill to make it for a total of $800 for the month when my bill was only in fact supposed to be 80 bucks I called T-Mobile and try to explain what they had done but they said unless I paid the full $898 that my account would be suspended and I would be sent to collections then they added on top of that the cost of the devices so they are now claiming that I owed them 1800 fucking bucksthey can suck my balls and my 5G service never workedcuz the phone was faulty how to replace the phone so yes please add me to the class action lawsuit, T-mobile 3 phones no 5g or service were we are they said we had 5g in our area, we got nothing pls add me, I was with Sprint for a few years, after the T-Mobil merge I put the T-Mobil Sim card in and my phone was often stalling with the message Activating device, the phone was already activated. Yes, I know you get what you pay for. Service is horrible especially out of country, I would like to be added before and after merger, Im in a 55+ payment plan its outrageous the price and plan that was promised I didnt receive. Should have never been sold this package. I have LG V6 its sucks most of the time I have no bars, Add me . Top Class Actions is a legal news source It is our goal to develop a website that is accessible to everyone. Service is terrible and bill is not what we were told when switching. I cant on my other phone cricket wireless and . Yes I want to join the class action lawsuit. This website is not intended for people of the European Union to read or use. no 5g and i was told by two of T mobile tech in Idaho there was no service and was in a dead zone. In some cases, the company may choose to agree to a quick settlement rather than arbitrate the large number of claims and pay the costly upfront fees that come along with doing so. While there are no guarantees, it is possible that those who sign up for the mass arbitration could potentially be entitled to hundreds of dollars. The seller is privately offering the rest of the breached information. 5G was forced on everyone and current phone is not compatible, so now what? Those affected have. T-Mobile confirmed being hit by a data breach that might affect tens of millions of customer data. T-Mobile CEO John Legere, and those under him, have lawyers of his own that are ready to defend the company tooth and nailand win. Two class action lawsuits were filed against the wireless carrier as customers seek compensation. Maybe T-Mobile bought out your last contract so you could switch from AT&T, Verizon or Sprint, and now youre locked in a contract with no way out. I am a T Mobile customer some errors have been happening to my phone service, I have been running off of someone elses Hotspot because I dont have internet ever since they did whatever it is that they did and Im still paying for my service for 3 devices. Calls wont come in. I had Sprint for mobile hotspot for 6 years. During the years 2008 to 2021, Top Class Actions LLC is a law firm that specializes in class actions. Sprint before they moved to tmobil (or tmobil were not were not sure at this point.) Ive had so many escalations on this phone its unreal and all they keep telling me is theres a problem with the phone yeah I think thats not including me driving an hour and a half to Suffolk Virginia when I live in North Carolina and back, then I had to drive two hours to Virginia Beach, Virginia, and two hours back to North Carolina to the apple . In August 2022. I went to the T-Mobil store and was told I needed to get a T-mobil phone. We complied and reception is still terrible if not worse. T-Mobile's negligence was responsible for millions of customers' personal information being exposed in 2021, according to a class action suit. The American Bar Association is a proud member of Top Class Actions. Moreno argues the arbitration provisions are substantively unconscionable.. My phone kept saying NOT CONNECTED TO ANY NETWORK I have the Galaxy Note 10. I switched from Verizon to TMobile 1 year ago and its been nothing but a nightmare. Just last night I tried to access the internet with startpage. Add me to this lawsuit as well. This site is intended to assist people securely deal with their own legal requirements by providing information on the law and lawsuits. If you are a T-Mobile customer, you may be eligible to join this data breach class action lawsuit inquiry because the company failed to keep your data safe and secure. settlement administrator or your attorney for any updates regarding Both lawsuits accuse T-Mobile of violating the California Consumer Privacy Act which allows any Californian the right to see all the information a company has saved on them, as well as a full list of all the third parties that data is shared with. Once you initiate an arbitration process, T-Mobile will pay attention, and youll have a better chance of having your problem resolved. The act also allows consumers to seek injunctive or declaratory relief as well,whichcould mean that acompanywouldneed to take steps to preventmoredata breachesand future harmto consumers. You will file your case yourself, may be able to represent yourself. T-Mobile confirms 5.3 million more customers had their information stolen in a data breach. Tmobile is terrible. Im still paying this phone! I had a perfectly working paid off phone. When you tried to get help to resolve your issues, maybe you were transferred around to multiple customer service representatives, put on hold for long periods of time, or just told you couldnt be helped. SIM swapping fraud is when someone can convince a phone carrier that they are someone else and have that persons phone number switched to their control. If they dont win your claim, you dont pay. Rather than offer owners of these phones free upgrades, customers would have to switch their phone and phone plan to a new offering from T-Mobile, the plaintiff alleges. No service. In case of emergency there is no way to reach me. Attorneys working with ClassAction.org would like to speak with anyone whose personal information was exposed in the data breach announced by T-Mobile in August 2021. If you believe your data was breached, please fill out the form below and an attorney will further review your case. This just happened recently and TMobile stated it was not their issue to resolve, even though the issue was only with TMobile customers with these particular phones. We also noticed we were getting throttled all the time. You should not send private, time-sensitive, or privileged information via this website. Gender Discrimination against Transgender and Nonbinary People.