For the USA please use SSN (Social Security Number) or Tax ID. All our reference requests and completed references can be accessed on one website, making the process more efficient and organised. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Undervalued by managment Job Type: Contract. . This site is protected by reCAPTCHA and the Google Privacy Policy Metropolitan Thames Valley works across housing, health, social care and education. Don't even bother complaining about bullying or bad treatment, they'll turn it back on you and it will only get worse Theyll let you know if another visit is needed. This rating has improved by 3% over the last 12 months. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. HR Assistant. A variation of the _gat cookie set by Google Analytics and Google Tag Manager to allow website owners to track visitor behaviour and measure site performance. Click the link in the email we sent to to verify your email address and activate your job alert. Campaigns; Victims and Witnesses. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's daily session limit. Necessary cookies are absolutely essential for the website to function properly. There's also a big focus on giving back to the community and staff are encouraged to get involved by volunteering with community organisations and projects. There is no care or concern for residents it seems as they don't care. Pros & Cons are excerpts from user reviews. Corporate leader for complaints handling and the relationship with the housing ombudsman and key stakeholders, MPs and councillors. Metropolitan Thames Valley. Dealing with so many difficult people on the phone but if you are on the phone for more than 10 minutes its not because the customer was difficult and wanting a rant its because your call handling skills arent great. Hotjar sets this cookie to detect the first pageview session of a user. Data Quality Analyst Interview. You can update your choices at any time in your settings. They are not authored by Glassdoor. Get email updates for new Customer Advisor jobs in Nottingham, England, United Kingdom. We believe everyone should have a decent home and the chance to live well. 1,028. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. There are only two ladies cubicles in the whole contact centre - and if often smells in there of damp TVH has such a light, friendly and open atmosphere; making it a great place to work. Historically great at developing staff. Verify your email to use filters. It takes a huge number of people from all sorts of different backgrounds with a wide range of skills and experience. The managers and teams are very supportive on a daily basis. Installed by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Find out more about salaries and benefits at Metropolitan Thames Valley. Get a lot of angry customers who want to speak to customer care - when u eventually get through they ask you to email instead Youll be able to see it in your account instantly, so youll know weve received it, Make a future payment so you do not have to worry about a payment being late. Internal Recruiter Jobs in United Kingdom, International Talent Acquisition Specialist (Expat Recruitment) - Relocate to Saudi Arabia, Permanent Expat Family Relocation Package, talent acquisition specialist (12 month FTC), Remote WFH | HR and Talent Acquisition Co-Ordinator | Financial Services | 40-50k p/a, 40,000.00 GOOD STAff welfare and salary paid on time, Staff welfare is always important! A really good range of calls Under 16 year olds will be transferred from spring 2022. These cookies will be stored in your browser only with your consent. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. Poor training, self serving management who are impossible to appease in spite of sales targets being met and customer satisfaction levels reached. 72% of employees would recommend working at, According to anonymously submitted Glassdoor reviews, Metropolitan Thames Valley employees rate their compensation and benefits as 3.7 out of 5. Average Interview. People are fab to work with, committed and full of ideas for the future. Join us on our mission to make life safer for over 9 million Londoners. Verify your email to use filters. However you may visit Cookie Settings to provide a controlled consent. I have worked for MTVH for 10 years starting off in the facilities team and working my way into HR. See what employees say it's like to work at Metropolitan Thames Valley. You also have the option to opt-out of these cookies. Poor leadership, housing stick in poor repair. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. photo: Creative Commons Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The following link will change your TVDSB Active Directory (AD) password using an alternate email or cell phone for security. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. There is no blame culture, but rather staff support each other to make things right. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Metropolitan Thames Valley is now a big, mainstream association, but Metropolitan was set up to provide housing for the Windrush generation. Metropolitan Thames Valley has an overall rating of 3.7 out of 5, based on over 163 reviews left anonymously by employees. I have had very supportive managers who have encouraged my career progression. Put colleagues at risk by forcing them back into work after COVID because they are too lazy and incompetent to set up a sustainable home working scheme, and do not seem to care whether their staff live or die I've loved my time here. However you may visit Cookie Settings to provide a controlled consent. We're always looking to innovate and do things differently. Thanks for sharing, Staff are really friendly and its a great place to work, Good set of transferable skills developed Find . About our cookies and how to manage them. Any questions? Founded in 1966 and headquartered in London, England, United Kingdom, Metropolitan Housing Trust is a provider of affordable housing and care and support services.. This course has been developed as part of the Degree Standards project on external examining that ran from 2016 to 2021. Excellent base salary in comparison to other builders. Right now, nothing has changed, just the colours, fonts and logo. Planned works team never want to take any calls even when it is their job to not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. You can have some really difficult calls and off days Lovely supportive team and overall culture within the business. YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. not get their way they will threaten your job security behind closed doors while spreading malicious lies that either get you sacked or you leave anyway to avoid these accusations following you to your next job. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. Some team leaders are very knowledgable and helpful, Lack of diversity Meet our Development Director of Customer Care and see what she is looking for in her team. LinkedIn and 3rd parties use essential and non-essential cookies to provide, secure, analyze and improve our Services, and to show you relevant ads (including professional and job ads) on and off LinkedIn. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Metropolitan Thames Valley We believe everyone should have a home and the chance to live well. The _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. Enjoyable when u have nice tenants and leaseholders We're always looking to innovate and do things differently. With a national shortage of affordable housing and increasing demand for social care, theres never been a more pressing need for the services we provide. Visit the Career Advice Hub to see tips on interviewing and resume writing. This category only includes cookies that ensures basic functionalities and security features of the website. No integrity - avoid or get out while you can. Find out more about salaries and benefits at Metropolitan Thames Valley. Good chance to develop communication skills in all forms Staff and Volunteer opportunities. and Terms of Service apply. We formed in October 2018 through a partnership of two housing associations, Metropolitan and Thames Valley Housing. Employees also rated Metropolitan Thames Valley 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities. You can have some really difficult calls and off days great ambition and staff team are dedicated, good approach to flexible working. We also use third-party cookies that help us analyze and understand how you use this website. Hotjar sets this cookie to know whether a user is included in the data sampling defined by the site's pageview limit. Referrals increase your chances of interviewing at Metropolitan Thames Valley by 2x. Analytical cookies are used to understand how visitors interact with the website. A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. Enjoy resolving queries at first point COVID-19 Information. YouTube sets this cookie to store the video preferences of the user using embedded YouTube video. 72% of employees would recommend working at Metropolitan Thames Valley to a friend and 64% have a positive outlook for the business. We've made MTVH Online secure to protect your personal data, so there's a 3-step registration process. Year-long community programme launches to meet local needs of Clapham Park residents. They also talk down at customer service staff as if we are beneath them I have had very supportive managers who have encouraged my career progression. Since Metropolitan Housings takeover headed by Geeta Nanda (whos ambitions know no bounds) the company has lost all integrity. Welcome to the Metropolitan Police website. .css-15uv8u0{background-color:#f5c131;}Staff here are very friendly, easy to get along with and work with. You also have the option to opt-out of these cookies. You also have the option to opt-out of these cookies. The pattern element in the name contains the unique identity number of the account or website it relates to. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc. The process took 2 weeks. Company is backing these ideas. But opting out of some of these cookies may have an effect on your browsing experience. The pattern element in the name contains the unique identity number of the account or website it relates to. Good chance to develop communication skills in all forms. Really understaffed - non stop calls This site is protected by reCAPTCHA and the Google Privacy Policy Should you need any assistance, please contact: For Legacy MET 0203 535 3999 or For Legacy TVH 0203 535 3336 or raise a service request via Service Now. A free inside look at company reviews and salaries posted anonymously by employees. TVH has such a light, friendly and open atmosphere; making it a great place to work. The management need to focus on why it is theyre not retaining their staff, They pay well for what you are required to do. We use cookies on our website. Market-leading rankings and editorial commentary - see the top law firms & lawyers for Social housing: finance in London The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors. Not enough pay for the job you do ultimately, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Copyright 2023 Metropolitan Thames Valley Housing. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. Enjoy resolving queries at first point Axis and MTVH. We own, manage, or administer over 57,000 homes over a wide area of London, South East, Midlands and the East of England. We believe everyone should have a decent home and the chance to live well. Originally conceived by Edmund Colthurst and completed by Hugh Myddelton, it was operated by the New River Company for nearly 300 years until London's water supply was taken . HR and upper management are completely clueless about what goes on, or don't care Working hard will get you absolutely nowhere and just add more stress as you pick up the slack for lazy colleagues If weve sent you an invitation letter or email, your invitation code will be in it. Please note that current / past employees should not complete this form themselves, it must be completed by the new employer who has requested your references. We believe everyone should have a decent home and the opportunity to live well. This rating has improved by 7% over the last 12 months. A free inside look at company reviews and salaries posted anonymously by employees. www.RefNow.co. News; Report a crime online. and Terms of Service apply. Rude, unproductive team members are promoted because they're friends with management, others are iced out for arbitrary or no reasons great ambition and staff team are dedicated, good approach to flexible working. Poor commission structure. If you're looking for a rewarding career in an organisation that puts people first, you've come to . See jobs Follow. The staff are lovely and I have met many wonderful people. and Terms of Service apply. People are at the heart of everything we do, and that includes our own people too. Good chance to develop communication skills in all forms Analytical cookies are used to understand how visitors interact with the website. These cookies will be stored in your browser only with your consent. The staff have an energy and a passion for the organisation's overall purpose, and it's infectious. We work collaboratively 'Serving people better every day' to educate, support and develop all of our diverse employees and the communities that we serve.