We put it in and it will go to the other side of the pool on its own but when it get there it just starts. Also, ensure the pools surface is not covered in algae as this slippery surface will affect the cleaners traction. may not have enough suction from the pump, can you reduce suction from other lines, such as main drain or other skimmers, to draw more from the MX8 line? Additional hose floats can be placed on the 2nd and 3rd hose section if needed. When I press the start button it wont start. Now, it is flashing red and will not turn on. It could be the pipe coming into the pump, the pump lid, or the o-rings in the 3-way valve. Adjusting the two vents can also affect the direction of travel. If it is, and the motor is not responding to the power, you may need a new drive motor. Ive cleaned the filter basket and looked at the tracks everything seems to be fine. If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a, Flooded Inground Pool: 10-Steps to Recovery. FREE delivery Feb 9 - 14. And if you have a cartridge or DE filter, check the cartridge or the de grids, inspecting closely to look for any tears in the fabric, or misalignment of the cartridge or grids inside of the tank, which can also allow debris to bypass. Hi Fred, is the o-ring missing or damaged? One solution is to stretch the hose out along the pool deck in the hot sun, using weights if needed, to straighten out. Would this be a leak in the hose and how would I check that? Detergents from cleaning compounds getting into the water. Is the pump on? $10.59 Add to Cart. Also check that the hoses are firmly connected to each other, and that the swivel is swiveling, where the hose connects to kreepy. When I turn the valve back to the normal position, the vac stops but the pressure is normal and the water in the glass clears up. If this still does not remedy the issue, reset the heater directly. Marin Pool Service 101 Pool Cleaners, Pool & Hot Tub Service Serving Novato and the Surrounding Area Closed Request a Quote Bay Area Spas 63 Pool & Hot Tub Service Serving Oakland and the Surrounding Area Closed Request a Quote Clear & Clean Spa Service & Repair 51 Pool & Hot Tub Service Serving San Francisco and the Surrounding Area Closed Is this normal? Check also that pump basket and impeller are clear, and pool filter is clean. You also need to check that the feed hose is floating properly. Im wondering if moving the hose floats may help, sliding them down the hose. The hose keeps getting stuck in front of the skimmer. Too much power to a pressure cleaner can cause it to fly around the pool and tangle itself. Greener Spa Cleaner Top Pro Exceptional 5.0 (140) Great value Offers remote services 230 hires on Thumbtack 1 similar job done near you Suzanne O. says, "David is professional and knowledgeable. "mainEntityOfPage": "https://blog.intheswim.com/automatic-pool-cleaner-troubleshooting-guide/", We buy a new MX8, but it does not clean the side walls of the pool. If the pump being too large is the issue, a small bypass can be created, with a 3-way valve, to send some water around the filter, unfiltered, or a larger filter I suppose, would also be a good choice. It could also be possible to fabricate something yourself, using plastic, wood or rope, to block the cleaner, or make it think that it has hit a wall. Older cords can break, or if chewed by a dog . Jacuzzi Hot Tubs Spec Sheet Each Jacuzzi Hot Tub offers a unique design and has a range of features. My sharkvac is getting high ventered on the pump water intake drain on the bottom of the pool. Powered by the suction of the pumps water flow, suction side pool cleaners clean the whole pool in a random pattern while the pool circulation system is on. Or the filter canister is full, or the tires or brush is worn. The impeller fan should spin for 10-15 seconds (youll hear a soft, high-pitched whine), and the tracks should move forward, then reverse and go backward. 20# silica. It seems to be getting adequate pressure and squirting water from all the right place. IS THERE SOMETHING I NEED TO DO? Water pressure seems fine. Hi My Polaris pool cleaner seems to be running fine except detail on my pool cleaner is not going back-and-forth. Tons of suction, but the vacuum just isnt moving around the pool (or at all). What should I do? Another option is to remove the ladder if its rarely used, or shorten the cleaner hose slightly for entry step handrails. You can rotate them side to side, or flip them around. Suction cleaners also need a clean pool filter to move and vacuum well. Purchase a new hose if your current one is too short for your pool. Even so, you may need to use tools, like straight pliers or needlenose pliers. Verify there is electricity going to the outlet the control unit is connected to. }, A & A Manufacturing 1 I HAVE A 2 YEAR OLD HAYWARD POOL VAC. Secondly, the cleaner could be overpowered. Shop Bathroom Products; 1-Day Bath and Shower Remodel; Professional Trade Services; . To clarify, the first hose section that connects to the wall fitting If your pump is too large, you could drill small holes in the solid part of the fitting, to pull water in at that point, to create a bypass or alternate suction intake, however be careful that this does not create a suction entrapment hazard, drilling many small holes all around the fitting, is probably safer than one large hole in the side. Is it bad for the vacuum to go above the water? Ok, when it only goes backwards, that also can be a piston problem. Any type of adjustment to make it behave. Overview: As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. the pump motor provides vacuum and suction, the drive motor turns the pulley that pulls the belts and drive tracks around the tubes, and creates the movement. "keywords": "pool cleaner troubleshooting", new o-ring or new wall fitting (esp. Request a Quote. Filter then sucks air in and pressure drops Its been working fine. Eg. It could also be a clogged pump basket or filter. Hi Angie, check that the hose floats are in the right position, and that the hose sections are all tightly joined. That said, watch out for tiny particles making their way inside the cleaner through the filter as well. What you have to do is put the pool pulse on the end of the hose . "wordCount": "3483", (2023) J-400 Owner's Manual. Incidentally, this will increase the water pressure in the filter signaling that it is time to clean the filter. Start at the motor, holding the unit upside down and look for the T pin on the motor and see if it is moving or turning. It just follows behind my Polaris. Loose wheels or loose drive belts can cause your cleaner to behave sluggishly. Hi Davy! If the water is spraying properly out all three exits, you likely do not have a water pressure problem, but a problem with the drive belts slipping, a broken axle, or worn tires. I recently purchased a Kreepy Krauly for my new pool, but upon installation using the dedicated vacuum port, I realized that the bottom of my skimmer does not have a spot to install the automatic regulator valve. Lately it has been spraying outside the pool and even getting stuck on stairs and acting like a fountain shooting water onto the deck. The repair was done quickly and effectively, and the technician took the time to explain what was . 16K views 1 year ago The Jacuzzi JCRX In-ground Robotic Cleaner provides powerful cleaning with rotating brushes to vacuum and scrub your pool floor and walls. Any ideas? if you have a chewy dog or wild animals about. They are mainly used if the pump is just way too powerful, and opening other valves (main drain or other skimmers) is still not enough, to keep kreepy from sticking to the pool floor. When it occurs, however, the cause can be a full debris bag or filter, or the drive tracks or wheels have become worn or rounded, or are loose or out of alignment. If its not climbing the walls like it used to, its probably also going slower. My problem is my vacuum works well for a period of time but then gets slower and slower until it stops. Robot will not climb walls Sometimes this problem is as simple as the pool water being too cold. How do I adjust the pressure? Inspect your cleaner hose, each section for holes, and be sure they all fit tightly together. I have a Pentair Easytouch control system and Pentair Clean & Clear Plus cartridge filter CCP420. Serving Novato and the Surrounding Area. I watched it and its running into the wall and staying put, refusing to reverse. Also could be loose rollers or belts, slipping when it needs traction. Also makes it easier to connect Kreepy, without having to reach way down there into the skimmer. Slipping wheels can cause a pressure side cleaner to get stuck in the deep end and not have the strength to pull itself back up into the shallow end. Jacuzzi J - D300 Pool Cleaning System. Perhaps they are both slacking off! If your pool cleaner gets stuck on the main drain cover because its raised above the floor, install a Unibridgeto keep your cleaner from getting stuck on raised floor fittings. Theres no clogs in the cleaner itself its been taken apart multiple times and runs fine when it is not touching the floor of the pool. Another possible option is if your particular pool cleaner has a ladder guard or deflector that can be installed (on the cleaner), to keep it from passing under the step. Only 4 left in stock - order soon. My sweeper hose keeps coming off my wall mount can my booster pump have to much pressure that it keeps blowing off my hoes. In Stock, 22 available. If the pressure cleaner gets stuck on the stairs, adjust the thrust jet to create a new cleaning pattern. if depth is More than 7 feet, but less than 12 feet, use 3 weights: one 4 to 12 inches, one 6 feet and one 10 feet from the swivel head. My Pentair Kreepy Krauly Legend Pool Cleaner is floating, what would cause that. Hi Robert, does the power box led indicator do any flashing, indicating an error? J-500 COLLECTION. Oftentimes, the wires inside the rubber casing will short out or break. More pressure flowing to the tail can usually stop this, as well as pointing the rear thrust jet up, 12:00 setting, and pulling the head float out (Polaris type cleaners). }, Pressure side cleaners operate on the pressure side of the filter pump, which pushes water into the cleaners booster pump. Put the pliers thru the opening of the connector, then open the pliers, then turn (CCW) with the pliers. It has been a problem with our old one too but the new one is worse. The hose determines how much room the cleaner has to move in your pool. Health Benefits Buying Guide Get Hot Tub Pricing Cost of Ownership Guide Promotions & Financing Free Hot Tub Brochure Hot Tub Installation Guide SmartTub System Image Gallery. The feed hose must be long enough to reach from the wall connection to the farthest point in your pool, with a few feet leftover. Sam, you could use a hose adapter, that should keep the hose attached. The returning water may be pushing your cleaner away from certain areas. "contentUrl": "https://x1.adis.ws/v1/media/graphics/i/lesl/its-logo-wide", Cords can be shortened and reattached, or you can buy a replacement cord if that is the issue. Waterlogged hose floats should be replaced, and hose swivels should rotate freely. Sand too small; recommend .40mm to .50 mm size, FILTER WILL NOT KEEP WATER CLEAN. I cannot get the aorimatic regulator valve connector in the skimmer unscrewed, any suggestions? Of course, our specialists can also help you select a new pool cleaner if youd rather just start over. Closed. This is a high-quality replacement for a faulty or a missing directional jet that was installed on a new unit. Step 5. Put it back in the pool and its still doing the same thing. If that screen gets clogged, your pool cleaner will protest by freezing in place. Secondly, check the flow as the cleaner may need more flow, If you have the Flow Gauge still, you can use to verify that that the flow gauge reads 5 or higher. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. all cords are plugged in.. Hi Kathy, Robotic pool cleaner I presume, check that the TEST button on your GFCI outlet is not tripped, and check the circuit breaker too. Leaks can come from three different places - the shaft seal, the union, or the volute . Michael, air is the path of least resistance, your pump will prefer to pump air rather than water if it can. The hose is not floating like it should be? Trouble Shooting Disconnect power to motor main circuit breaker to avoid electrical shock. Dilute the pool water. For flow below 5 or RPMs below 11, you will need more flow. Remove the top cover where the wire enters the cleaner using the Philips head screwdriver to see the motor's connector. The first thing you should do if your Zodiac pool cleaner stops and starts is to check the suction flow coming through the hose. See if the wheels have an adjustable axle, which is loosened and after moving the wheel, retightened, to make the track more snug. Not sure how or when, but every day when I go out there it is out of the plug in. Baracuda G4. I now flies around the pool (kind of comical) but does not clean the floor. But when I hold it slightly above the floor the wheels turn the amount of revolutions I would expect. Report. The booster pump should be on and the filter pump should also be running at the same time. Robot will do 1 of 2 things. Worked great last year but for some reason it stays in he deep end of my pool? A last resort may be to replace some hose sections. my polaris 360 floats. If it can perform these steps, try it in the pool again. I have a Polaris 180. Hold your cleaner just below the pool surface with pump running. "height": "219", Hi there ah you have an old Baker Hydro skimmer, it sounds like. If it goes flat on surface will back up 5 and repeat (if it doesnt make it flat it will completely stop). It is designed to direct the water stream. Tripped breaker: Breakers are built-in mechanisms to keep electrical systems from overloading. why is this happening? If not, follow the hose until it meets the lower ring, or manifold, and try to unclog the orifice there. Also check that each of the arms is free of any obstuctions, and that the pressure to the cleaner is proper. Pool cleaners require timely replacement of pool cleaner parts to operate at their full potential and prevent failure. Step 1 CLEAR DEBRIS - Clear away all debris in and around the motor's air vents at the base of the motor. Others are spaced out along the line, but 2 or 3 are underwater at all times, to keep the hose more or less vertical. Filter is completely cleaned, (basket, cartridge filter, its all cleaned and not clogged). Played with the skimmer valve, thats not it. If threaded, you could use Teflon tape or other thread sealant on the male threads, to help seal it up. We got it moving but it will only travel backwards. Hi Amber, check the piston to be sure that it moves freely, sometimes some grit gets stuck in there, or the piston gets into a bad angle and wont slide freely in the chamber. the push rod that goes to the turning cog keeps breaking on one side when it turns after hitting the actuater bumper turn bar. A clogged basket or dirty filter are the two main causes for a sluggish suction side cleaner. I love my swisher but none around d here works on them. If one wheel turns and the other doesnt, look for anything blocking the wheel. The Baracuda G4 is built on Baracuda's long history as a global leader in automatic pool cleaning technology. When a cleaner is connected, this created some vacuum pressure, which makes it easier for air leaks to occur around the pump, and the pump would prefer to draw from other lines that are less work to draw from. If your pool cleaner is beyond repair and its time for a new one, check out our selection of over 100 pool cleaners, in stock and ready to ship! Another possibility is that not all wheels are being powered. My kreepy requires me to almost shut off the valve for the skimmer and the drain to get enough suction for it to work. learn more pumps. Backwashing helps, but never as good as it used to go all the time. "datePublished": "5/22/2012", Any idea on why it moves outside of the pool in the air when lifted up but not when the wheels touch the ground. Finally, with the cleaner connected, does the pump bog down, or lose prime, or begin to draw in air? Air will leak into the system if the connections are loose or if the hose is damaged. Hello I have a vacuum. Build a pool or buy a house with a pool and need help? Hi George, what you describe is not uncommon, most people have to do the same. Also make sure that your hose is not too long, remove a section if there is excess hose. 2nd in the deep end it will go up and down the floor never transitioning to climb wall and stop after about 10 minutes. works fine the will all of a sudden float to the top and stay there???? https://www.youtube.com/watch?v=v9zotdJKZss&feature=youtu.be see this video on how to do the out of water self test. Hi Marla, the Compass cleaner is made by Jacuzzi, and I dont see any retailers carrying parts for it yet. Depending on which cleaner you have, there may be other methods as well, consult your cleaners owners manual, the troubleshooting section in the final pages. Polaris style), or hose connection, something new needed! It takes a lot of traction and suction to climb a pool wall without falling off. . If Zodiac MX6/MX8 is not climbing your walls, ensure the flow is correct by counting wheel speed. If there is no electricity, check for a blown fuse or breaker problem. Try a sand filter cleaner, to be sure that greasy or scaly deposits are not contributing to the issue. For gunite pools, a more drastic method would be to shave off the plaster or fill in with more plaster in that area to make it smooth. Hi, likely need a few new floats. Older styles also had ball bearings that went missing, or the internal spring may be faulty. Check the in-line strainer(s) for debris slowing down the water flow to the cleaner. All Rights Reserved. If it's a problem with the heating element, a technician will have to inspect it to determine if the heater can be salvaged. Hi Mary, the hose floats can fail over time. Specifications & Technical Details. Check all the belts and pulleys for proper position and tension, and the wheels for proper alignment and movement. Solution: When you will face this trouble, open up the cleaner, and check out the internal tubing, whether it is connected properly or not. This was a gift with no receipt. Thats all I can think of, unless maybe the cleaner is over-powered? Remove it and blow water thru the other way, or ream out with a small instrument. Cleaner Does Not Move on Startup A faulty electrical connection is the main cause for startup issues. . Now, i should say that if you are using a pump and filter system that is too large for the cleaner (it is meant to work with the 1500gph to 3500 gph Intex filter systems, then that could be the problem. FAQs. Offers remote services. Low pressure can also be linked to the pool skimmer which could have a clogged basket or a weir stuck in the open position (the weir is the flap . The floating power cord for your robotic pool cleaner should be firmly plugged into the power supply transformer, which is plugged into an outlet. The wires inside the cord can short or fail, esp. Optimum Pool & Spa, LLC Top Pro Very good 4.6 whew! Suction cleaners bring debris into the pump basket, which is supposed to trap the big debris, and the dusty stuff passes thru and gets trapped by the filter. There are two small foam pieces inserted inside the cleaner, these are on many Aquabots and provide bouyancy. Secondly, the button on the wall fitting can be opened with medium channel pliers, to bleed off excess pressure at the wall. Two very easy ways to keep your pool cleaner well maintained include: emptying its basket or filter bag often to ensure proper continual suction, and clearing its brushes of any tangled debris to ensure it can move smoothly and efficiently. Its vinyl pool. You can count RPMs of the wheel, should be between 11-13. Theres a lot of suction when I place my hand on the pipe flowing into the filter however as soon as I connect the kreepy it slows down & looses pressure then after a while gains pressure but has lots of Air bubbles coming out of outlet back into the pool. Suction side pool cleaners typically are not designed to clean pool features (waterfalls, steps, or ladders). When the piston is in a position blocking off the rear jets and only allowing water in the front jets. Hi Joe, generally this means simply trapped air under the hood pull it up near the surface, flip it upside down (under water) and shake it a bit to release the air. the idea though, is that you only run the cleaner for 3 or 4 hours, and then you disconnect it, and the circulation is returned to normal. Suction-side units tend to have smaller intakes, and without a booster pump, their suction power is often lacking. Thanks. Verify the vacuum connections are securely sealed, and that the hose is not punctured. Can the inner parts be bad on the valve not allowing it to suck enough? Hi Emily, I would say you should inspect the drive belts and be sure they are intact and taut, about 1/2 deflection when you push down on the large belt with your finger, is normal.