I know nothing about the ethics of this timeshare property, but the hotel branded properties will honor the rescission and send refunds in a few weeks. more, How to spot a Mexican Resale/Bank Wire Scam, Browse all 3,924 Timeshares / Vacation Rentals topics , http://www.tripadvisor.com/help/how_to_edit_your_posts, Grand sirenas premium club /Ultimate leisure club info, Beware of VRBO - Yet ANOTHER VRBO vacation scam. Offers include only accommodations and specifically exclude travel costs and other expenses that may be incurred. This will surely increase the credibility of your complaint. we are convinced we made a BIG mistake and composed a letter to cancel the contract. We were told they no longer sell that and told them we wanted to cancel the contract or they could Connect with Palmera Vacation Club via Facebook at, Follow Palmera Vacation Club on Twitter at, Like, share & subscribe to Palmera Vacation Club on YouTube at. Live 5 Investigates: Dozens of complaints filed against local vacation It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Avoid doing business with Palmera. You are using an out of date browser. Reverse and return back to what we had, and reimburse us for the waste of our time in full. After about another hour, I finally got through to the right person. So he disappears again and comes back with a folded sheet of paper, Now I was a (ta && ta.queueForLoad ? Palmera Vacation Club has an average consumer rating of 1 stars from 13 reviews. Then I finally did get through to someone and it was the "reservations department" so she gave me a different number entirely to call. Palmera also has a Facebook page that we should all be posting on. We are complaining six months later because we are still being as to pay taxes and maintain fees at the two exchanged properties as well as fees at Palmera V C. So the bottom line is instead of reducing the number of properties, they were increased as well as cost. Help please. The overall rating of the company is 2.0 and consumers are mostly dissatisfied. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. He started to get pushy when he got into his sales pitch. to the resort just about 1 year later and went to the sales office Palmera Vacation Club - Timeshares / Vacation Rentals Forum Don't have an account? In We purchased a 3000 point timeshare for $12, 500 from Palmera Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Consider how much of your income goes towards bills and what you have left over at the end of each month. First off, I want to say that the people from Palmera are so hard to get ahold of. Fla. We grabbed our stuff and got the heck out of there. How do I get out of this? She tries to manipulate us into buying a different packagejust a vacation club without the ownership. He purchased from previous individual owner 10 years ago. BCA has no information regarding government actions at this time. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. Some. B. brenda123129 of FARMINGTON, US. get quotes and more. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. As he went on he began disclosing the annual fee (about 800$).then disclosed that it was a $30,000 Deed of Trust.then the 17% interest. This review was chosen algorithmically as the most valued customer feedback. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Copyright 2020 Business Consumer Alliance All Rights Reserved. Login to participate on the website. I am one of those seniors who purchased on the promise that they would sell current time share. Rental: CST: 2081369-50. Palmera Vacation Club | Complaints | Better Business Bureau Profile I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. 602560941. I am thankful that the only financial information I gave was our credit card. You must log in or register to reply here. One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. Barcelo/occidental vacation club is a rip off. I did this for over an hour. RCI, LLC is not responsible for any activities or services provided third party providers. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? At this point I just wanted to get my money back and get out of there. No we know why. Pay only $199USDon your exchange fee when you book select Orlando resorts. When you buy a timeshare, its an investment in your family and quality of vacations. Make sure any club youre considering can pass an easy scam test. I became a member in 2015 and was generally happy. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. Please dont include personal, political, ethical, or religious commentary. Theres a lot of noise out there. Click here to get notifications about new complaints of Palmera Vacation Club. Travel benefits are administered by third party providers under contract with RCI, LLC. With points, you have the utmost flexibility with booking trips where and when you want. Reviewers write the most about Palmera Vacation Club Timeshare Selling and give it 1.7 stars out of 5. Recent recommendations regarding this business are as follows: Do not get swindled into this!, STAY AWAY!, Be careful, do not sign or join, Make sure you know what you are signing and discount anything the salesman says.. We have called 6 times-- always get a rep--but they do nothing --left 4 messages with their manager--not one returned call, have a email chain of over 12 emails--where I have made it clear--that I will not be continuing with the contract because what I was sold, is not what I am getting--or not getting. [ 2016 ] Palmera Vacation Club | Timeshare Users Group Online Owner Forums It's clear there is no intention of honoring that. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. My son in law own(s/ed ?) He kept trying to tell us with all the room in the condo, we could bring all of our friends and family and blah blah. Must call to book. Respectfully, Member Services DepartmentPalmera Vacation Club. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. The complaint has been investigated and resolved to the customers satisfaction. TUG saves owners more than $20 Million dollars. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. The comments included "So you like throwing your money away?this is money you already spend on your vacations". With the average cost of a timeshare, you will have already made up what you paid for and more! And can't book anything. It was basically, sorry sucker attitude. Desired outcome: If we can verify it in our system, an email will be sent to you with your password. Start a new search, then select a related item from the autosuggest. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. At our age changing made sense if this transition occured. Hilton Head Island boasts natural beauty along with a playground of outdoor activities. The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Lets say you take a week-long vacation every year somewhere new. Perhaps, the finest resort community along the Atlantic Coastline. We stayed at the Island Links and attended a timeshare presentation. I've left messages and emails for Joe P. & Sheldon Stanhope, none of which have been returned and they are never available. The offer is only valid on select 7-night exchanges and Extra VacationsSM getaways booked in the RCI Weeks reservation system and does not apply to 7-night RCI Points exchanges. We fell for it almost 4 years ago and it sounds as though it has been going on for a very long time. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Palmera Vacation Club - Timeshares / Vacation Rentals Forum Contact them directly! After purchasing, I was told to just click Book Me and schedule my trip. an attorney but they refused to negotiate with him. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. All-Inclusive resorts may charge a mandatory all-inclusive fee. Offer void where prohibited by law. Write reviews, ask and respond to questions, ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. Claim it and get a lot of features. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. Sounds like your bases are covered. I looked at the charts and the 2000 points we bought, will get us 4 nights in Jan --that's it, the minimum points for a week is 3150 on off season. Most real companies would take the time..will see where it goes. ST-26552. At least I can dispute the credit card charges. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. After all, it's not their money but yours. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Everything you need for a luxurious relaxing vacation. This allows us to verify that our reviews come from real guests like you. Mr sheldon kept on with his attack he threaten to f- up our credit. Type in the email address you registered with. What is the cost??? I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. go back to original rules when we joined or get out of contract. My biggest fear is the financing paperwork I signed. Recommended Reading: Best Places To Invest In Vacation Rental Property. Exchange: CST: 2046555-50. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. One of the worst decisions of our life. They tell you it will take a little over a month after the sale before your on-line account for reservations is active. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Receive 15% off your exchange fee on select locations like Shenandoah Valley, Phoenix and Sedona! How do they get away with this? He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. When I called Palmera reservation services I explained my issue and was told the complaint would be brought up in the Friday Manager's Meeting and I would get a call that Friday. Read Also: Sale Of Vacation Rental Property. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. Bath 2 . These may or may not be honest some are clearly outright scams, and others simply inflate the benefits and disguise the drawbacks. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered They have their own points system to be used within the resorts that are on Hilton Head. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. Average Palmera Vacation Club Sales Executive yearly pay in the United States is approximately $105,656, which is 37% above the national average. If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. I wanted to walk away from this SCAM but Palmera has threaten to sue me and they reported me to a collection agency. #3. Amount in Dispute: $1,500.00 Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews.